Shipping Policy

Last updated: September 8, 2026

Where we ship

Velvet Journal Co accepts orders for destinations available through our checkout. Availability can vary by destination.

Shipping charges

Any applicable shipping charge must be shown before payment. Promotional free-shipping offers apply only when the order meets the stated eligibility requirements.

Delivery information

Please enter a complete and accurate delivery address. Delivery timing can vary by destination, carrier availability, customs, public holidays, and circumstances outside our direct control.

International orders

Customs duties, import taxes, or other local charges may apply depending on the destination and are the customer's responsibility unless expressly stated otherwise at checkout.

Address changes

If you notice an address error after ordering, contact us immediately. We cannot guarantee changes once an order has entered fulfilment.

Support

Email gnewton581@gmail.com and include your payment reference when available.